Refund Policy

At cablebillpays.com, customer satisfaction is our priority. We aim to provide reliable and efficient service, but we understand that issues may arise. Please review our refund policy to understand our practices:

1. Eligibility for Refunds

Refunds may be issued for payments made incorrectly, unauthorized transactions, or service disruptions on our end.

Refund requests must be submitted within 30 days of the original payment date.

2. Requesting a Refund

To initiate a refund, please contact our customer support team at contactus@cablebillpays.com or call us at +1 888 538-2608 with your transaction details.

We may require additional information to verify the transaction and determine eligibility.

3. Processing Time

Refunds will be processed within 5–10 business days of the request approval. The refunded amount will be credited back to the original payment method.

4. Non-Refundable Transactions

Payments are non-refundable in cases where service has been fully rendered and no technical issues were reported at the time of service.

Refunds do not apply to fees incurred for third-party services or payment processing fees.

5. Changes to Refund Policy

cablebillpays.com reserves the right to modify this Refund Policy as necessary. Updated policies will be posted on our website, and by continuing to use our services, you agree to the current terms.

If you have any questions, please don’t hesitate to reach out to us.